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Privacy Policy

Scaling WASH Enterprise and Innovation

Introduction

Opero Services LTD (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and protect your data in compliance with applicable data protection laws.

1. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, organization, and job title.
  • Usage Data: Information about how you interact with our website, services, or events.
  • Technical Data: IP addresses, browser types, and device information.

2. We Collect Data Through:

  • Registration forms for training, events, or services.
  • Direct communications (e.g., emails, phone calls).
  • Cookies and tracking technologies on our website.

3. How We Use Your Data

We use your information to:

  • Process and manage registrations for training and events.
  • Communicate updates, offers, or information about our services.
  • Improve our technologies and user experience.
  • Comply with legal obligations or protect our rights.

4. Sharing and Disclosure of Data

We do not sell or rent your personal data. However, we may share your information:

  • With trusted third-party service providers for operational purposes.
  • If required by law or to enforce our rights.

5. Data Storage and Security

Your data is securely stored on our servers or trusted third-party platforms. We use encryption, access controls, and other measures to protect your information. Data is retained only as long as necessary for the purposes stated.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal data.
  • Request the deletion of your information.
  • Opt out of marketing communications.
  • Lodge a complaint with a data protection authority if you believe your rights are violated.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Please review it regularly for updates.

9. Contact Us

If you have questions about this policy or wish to exercise your rights, contact us at:

Email: info@opero-services.com

Phone: +254 790499409

Address: Milimani, Kisumu

Effective Date: 2019